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The following cross section of client feedback will provide various perspectives on the “value gained” through the deployment of Concord’s programs and services:

"DeWayne has a process that helps an organization understand the things it should focus on. The end result is that the whole organization is focused on common goals. When our session was done we had a plan that was very specific and very actionable. As a result of our work with DeWayne, the participants from our company had a list of next steps with individuals and deadlines assigned."
Brent Hesje, President - Fountain Tire

"As a user of Concord's Assessment Programs for the past 10 years, I would like to share my views on the application of these tools within the Human Resource function.  The individual profile provides us with the ability to gather more information from applicants to our organization.  We can be more effective in our screening process and increase the probability of making better hiring decisions.  By having the managers analyze the positions through the job modeling instrument, it enables them to critically review the position prior to the interview process and make adjustments in their questions to ensure critical competencies are covered.  We use the information from the completed individual profiles to develop specifical behavioural questions to ask references about candidates that have made our short list."
Alan Gee, Corporate Human Resources - Stantec Consulting

"...the 360º evaluation was excellent.  It is a comprehensive, thorough process that was delivered in a very professional manner.  The process was truly objective and has given each of us the information we need to improve the way we work with people and to build our relationships to help make our business stronger.  The true value lies in the fact that we now have some concrete data and detailed action plans that will help us work towards increased personal effectiveness through the individual reports and increased team effectiveness through the entire group report..."
Scott Suave - Weyerhauser Canada

"...your counsel has been one of the most positive influences in our decision-making processes relating to all areas of hiring/managing our staff and in dealing with business problems and opportunities.  I think one quality I appreciate the most is the way you work through the situations in a partner-like fashion and then present possible solutions in a very useable format that is easy to implement."
Colin Eicher, CEO -  June Warren Publishing

"The personality profiles & the questionnaires you sent to each of our managers added a lot to the successful launch of our meeting. The meeting itself and the end results were, without a doubt, the best our group has experienced in our twenty years of operations. I was impressed with your skills as a facilitator.  You were able to engage all of our people on an equal basis with the different processes that you were using."
R.H. Cardinal, Chief Operating Officer - Parklane Homes Ltd.

"We have had excellent success using the assessment program to clarify our job definitions and the characteristics of individuals to determine their suitability for the job.  Our current approach includes a commitment to using the job modeling and individual profiling - it adds a whole new and invaluable ability for us to read people and predict how they will perform and react in our various job circumstances."
Doug Renton, President - KLS Contracting Ltd.

"...we have been using the assessment program since 1991 and 80 percent of our staff have participated in the assessment.  We use it for recruitment, both internal and external, as well as team building.  It has also been very helpful in career planning and succession planning..."
Sharon Bradburn, VP -  Blue Cross

"We have conducted strategic planning sessions in the past and while useful, they were not as soul searching nor as effective and didn't give us the take home value that you generated. It is our intent to continue to involve you in our annual Strategic Planning sessions and I cannot think of greater praise than repeat business from a satisfied customer."
Greg Howard, President - Columbia Plastics Ltd.

"I found the sessions particularly helpful in that the Board, through a well developed process, came to a strong consensus about objectives as a group rather than relying on staff to direct future objectives. I believe this will pay off in a more committed Board."
Stephen Kushner, CEO - Merit Contractors Association

"... at the end of our planning session all participants had come forward with their problems, goals and solutions. We are now ready to work as a team for future growth. We have a plan and we all agree with it. I would highly recommend Concord Consulting's strategic planning process..."
Guy Mercier, President - Action Construction

"Thank you for leading us in our strategic planning process. Your experience, professionalism, integrity and performance in this endeavor were exceptional. The benefit of having an unbiased leader take us through this thought process was immeasurable and necessary. The result of your efforts has been a clear vision of what our company will achieve over the next three years. This has resulted in a very substantial work plan for each of the main drivers that integrate into the vision."
President

"Thanks again for your valued contribution this past weekend. You are helping us become a better company and the progress we have achieved is, in part, reflective of the advice and guidance you have provided."
President