Client Comments

Strategic Planning

Thank you for your skillful facilitation of the retreat. I thought you did an excellent job of orienteering through the minefield. … the impact on partner behaviour … really has been quite extraordinary.
Stephen English Q.C., Managing Partner - Prowse Chowne LLP

Your facilitation of this two day session brought out the best in our team and we were able to visualize the company's long term direction and with your help developed a list of strategic initiatives with specific time lines that will enable us to achieve both our short and long term company goals. We look forward to next year's planning session and reviewing our progress on these initiatives with you.
Mike Reid, President – Western Canada Dealer Buying Group

With your help, we were able to identify critical "vision elements" and ultimately develop action plans for those that will drive our business outcomes.  Having been a part of many strategic planning efforts with past companies, I can personally attest to the leadership and direction you provided.
Mike Reeves, Minnesota Sports and Entertainment / Minnesota Wild Hockey Team

The planning session itself was a meaningful balance between receiving strategic advice and education, as well as being well led as we worked through our various agenda items. We concluded the session having met the objectives that we had set for ourselves that day.
Angela E. Fong, Chief CSO – Focus Corporation

We have conducted strategic planning sessions in the past and while useful, they were not as soul searching nor as effective and didn't give us the take home value that you generated. It is our intent to continue to involve you in our annual Strategic Planning sessions and I cannot think of greater praise than repeat business from a satisfied customer.
Greg Howard, President - Columbia Plastics Ltd.

Thank you for your contributions and professional approach to strategic planning. We have realized and will continue to realize the value from the session.
Kern R. Briscoe, President - Volker Stevin Contracting        

Organizational Design

… we are pleased to have hired you to assist us with one of the objectives established at the weekend retreat – creating and implementing an updated organization structure.  I have no hesitation in recommending you and your very capable support team for assignments of this nature.
Stephen L. Wallace, P.Eng., -  Terrain Group

Team Building

I would highly recommend DeWayne Fliss and his team at Concord Consulting as a retreat facilitator and consultant.  His skill set is especially valuable if a retreat involves “high stakes” topics.
Stephen English, Managing Partner – Prowse Chowne LLP

Concord was once again engaged to help the management team establish the business plan that would support our strategic work.  Numerous communication and teaming exercises were integrated into the business planning process.  I found this to be very helpful in opening communication channels between the participants.
Mike Shardlow, President & CEO – Canada Place Corporation

Job Models and Candidate Profiles (Pro.file Performance System)

It was an eye opening experience to go through the OPP profiles. I still find it hard to believe that so much can be derived from so little data.
Ted Gorski Jr., President - Gorski Bulk Transport Inc.

Every day we learn more and more about the [behavioral profiles]. I am more and more impressed at how simple yet effective it is.
Steve Curtis, Team Leader - Simply Marketing Inc.

The PPS tool is so much more valuable than I ever imagined and I’m extremely excited about using it in our organization.
Jennifer Mills, COO – Precision Biologic

… we are doing comprehensive company-wide performance reviews for the first time.  Nowhere have I seen the traits shown in the PPS come out more than in discussing performance and coaching the managers and supervisors about how to conduct a review and communicate with their people better.
Jason Woodard,VP Corporate Services - Metromont USA

Our team has embraced the program and we use the system daily in planning and managing our business.  This tool has added significant value to Strike.  The two-day session was time well spent and provided tremendous insight into our personnel strategy as we deal with the challenges of the future.
Stephen D. Smith, President & CEO – Strike Energy Services

"We have had excellent success using the assessment program to clarify our job definitions and the characteristics of individuals to determine their suitability for the job.  Our current approach includes a commitment to using the job modeling and individual profiling - it adds a whole new and invaluable ability for us to read people and predict how they will perform and react in our various job circumstances."
Doug Renton, President - KLS Contracting Ltd.

"As a user of Concord's Assessment Programs for the past 10 years, I would like to share my views on the application of these tools within the Human Resource function.  The individual profile provides us with the ability to gather more information from applicants to our organization.  We can be more effective in our screening process and increase the probability of making better hiring decisions.  By having the managers analyze the positions through the job modeling instrument, it enables them to critically review the position prior to the interview process and make adjustments in their questions to ensure critical competencies are covered.  We use the information from the completed individual profiles to develop specific behavioural questions to ask references about candidates that have made our short list."
Alan Gee, Corporate Human Resources - Stantec Consulting

360⁰ Multi-Rater

"...the 360º evaluation was excellent.  It is a comprehensive, thorough process that was delivered in a very professional manner.  The process was truly objective and has given each of us the information we need to improve the way we work with people and to build our relationships to help make our business stronger.  The true value lies in the fact that we now have some concrete data and detailed action plans that will help us work towards increased personal effectiveness through the individual reports and increased team effectiveness through the entire group report..."
Scott Suave - Weyerhauser Canada