A systematic process to skillfully assess potential performance

Behavioral Interviewing

We believe that one of the most critical contributions of managers is their skillfulness and success in identifying and recruiting “high performance” people. Organizations and managers who develop successful consistent approaches to this key strategic activity distinguish themselves in their markets and create competitive advantage!

Creating a high performance organization starts with a commitment to:

Establish a comprehensive and consistent approach to interviewing, reference checking, rating and selection that is being applied throughout the organization (for all levels)
Ensure managers become more skillful at utilizing these processes with every recruitment
Decrease turnover and increase new employee satisfaction by hiring the “right fit”

Concord Consulting has developed a Behavioral Interviewing Training Program which provides a methodical and proactive process to more accurately predict a candidate’s potential for success on the job, and builds an internal ability in an organization to repeat these processes successfully.

A candidate's past behavior is the best indicator of future performance. Behavioral Interviewing probes and identifies specific examples that demonstrate an individual’s skills, behaviors and competencies which will further enhance your selection of the ideal candidate.

Training Sessions

Our one day Behavioral Interview Training Seminar will utilize a series of learning experiences including: best practices overview / small group & large group activities / a case study example / building your skills in behavioral interviewing techniques.

Participants are provided with a comprehensive Behavioral Interviewing Manual and a personal profile that will help you to understand how your own personality influences both your interviewing style and your evaluation of candidates.

For further detailed information on behavioral interview training content and agenda, view our Behavioral Interviewing brochure and contact us to arrange a session for your organization.

Many organizations incorporate assessment processes with their Behavioral Interviewing. For an illustration of these processes visit Recruitment Assessment on Concord’s assessment technology site.