Select The Right Talent
Job Behavioral Modeling
The first – and many experienced leaders would say – most important step in selecting the right talent is the clear definition of specific behaviors that are necessary to successfully execute the job description.
This is not easily done. Witness the many job advertisements that state: “We are looking for a strong team player with highly developed communication skills and the ability to work by themselves in a technical environment.”
Concord has created a user-friendly but sophisticated process that enables organizations to translate any level position from Forklift Driver to CEO into a combination and degree of the seven most important characteristics and behaviors for effective performance.
The seven key characteristics and behaviors measured are:
Assertiveness: the requirement to either exercise control by making decisions, directing others and taking charge of situations, or the requirement for a role to accept direction and priorities/tasks established by others and provide support activities.
Sociability: the need to either start and expand relationships and increasingly interact with others, or focus on tasks where more analytical thinking is required.
Pace: a fast-paced environment in which immediate deadlines require juggling multiple priorities, or a more routine, scheduled environment in which a methodical manner and step-by-step approach is required.
Detail Orientation: a need for structure in a "big picture," problem-solving position where detail is delegated to others, or in a more "hands-on" role with a need for accuracy and daily carefulness.
Behavioral Adaptability: the degree to which someone must adapt or modify their behaviors for different people/situations - and sustain that adaptation in order to carry out their responsibilities.
Emotiveness: the required level of emotional control to either demonstrate a rational, logical approach to decisions and interactions with others, or be more sensitive and empathetic to develop a sense of rapport.
Creativity: the required level of "original thinking" - either an innovative approach where there is a need to regularly generate options and alternatives in sales, design and product development, or a more pragmatic approach where established methods must be maintained for consistency e.g. manufacturing or accounting type roles.
View a sample JPP Graph and Report.
For further information on job modeling, visit Pro.file Performance System.
