Client Comments on Strategic Planning

Concord has provided strategic consulting services to a variety of firms and industries.  A brief cross-section includes:

  • Volker Stevin Construction - major civil, underground and highway maintenance contractor
  • Focus Corporation - Western Canadian geomatics and consulting engineers
  • SCM Insurance Services - Canada’s largest insurance adjuster
  • Creative Door Services – Manufacturer, distributor and installer of overhead doors across western Canada
  • Alberta Glass – Major fabricator & installer of glazing systems from single storey to 60 storey buildings
  • Can-Cell Industries – A western Canadian construction products distributor
  • Canada Place Corporation – A Crown agency managing & developing a billion $ Vancouver waterfront complex
  • Minnesota Wild - NHL Franchise
  • Western Oil Sands - Partner in the Athabasca Oil Sands
  • Parklane Homes - Residential Developer
  • Fountain Tire - Tire Distribution and Vehicle Repair
  • ARFA - Alberta Restaurant and Food Association
  • Genivar - Consulting Engineers in Atlantic Canada
  • Edmonton Regional Airports Authority
  • Whissel Contracting - Water and Sewer Contractor
  • June Warren Publishing - Directory and Magazine Publisher
  • Calmont Truck Rentals - Leasing
  • 20/20 Properties - Real Estate Investments
  • BGE Services and Supply

Clients commented ...

[Concord] has a process that helps an organization understand the things it should focus on. The end result is that the whole organization is focused on common goals. When our session was done we had a plan that was very specific and very actionable. As a result of our work with [Concord], the participants from our company had a list of next steps with individuals and deadlines assigned.
Brent Hesje, President - Fountain Tire

We were impressed with the methodology which Concord employed to help us identify company-wide issues from key stakeholders within the organization. As a result of our engagement with Concord, we were able to identify key organizational issues and construct a collaborative action plan with specific deadlines and individual responsibilities. We found the process enlightening, efficient and productive.
Clive Oshrey, Co-President - Globex Foreign Exchange

The personality profiles & the questionnaires you sent to each of our managers added a lot to the successful launch of our meeting. The meeting itself and the end results were, without a doubt, the best our group has experienced in our twenty years of operations. I was impressed with your skills as a facilitator; you were able to engage all of our people on an equal basis with the different processes that you were using.
R.H. Cardinal, Chief Operating Officer - Parklane Homes Ltd.

We have conducted strategic planning sessions in the past and while useful, they were not as soul searching nor as effective and didnt give us the take home value that you generated. It is our intent to continue to involve you in our annual Strategic Planning sessions and I cannot think of greater praise than repeat business from a satisfied customer.
Greg Howard, President - Columbia Plastics Ltd.

Without question, the strategic plan created came from us. You helped to draw it out in an efficient and effective manner.  Thank you for the value you delievered. We are a better company today because of our work together.
Stephen L. Wallace, P Eng. - Genivar

I found the sessions particularly helpful in that the Board, through a well developed process, came to a strong consensus about objectives as a group rather than relying on staff to direct future objectives. I believe this will pay off in a more committed Board.
Stephen Kushner, CEO - Merit Contractors Association

... at the end of our planning session all participants had come forward with their problems, goals and solutions. We are now ready to work as a team for future growth. We have a plan and we all agree with it. I would highly recommend Concord Consulting's strategic planning process. 
Guy Mercier, President - Acres Enterprises Ltd.