By integrating 360 degree feedback into regular business operations, supervisors can be sure to encourage team members while still finding a way to eliminate bad habits.
Hitendra Wadhwa explored the leadership used by King in a recent contribution piece for technology and business blog Inc. Wadhwa, a professor at Columbia Business School, said that the Civil Right’s magnate was a master at challenging and re-sculpting his thoughts.
Vanessa Nornberg, founder of Metal Mafia, explained that everything from mom-and-pop shops to mall kiosks and tattoo and piercing parlors buy their products, so individuals must be able to work with a variety of customers.
Personnel who were not chosen through the application process would not be considered for a mid- to upper-level position in the future. This presented a psychological barrier to those “rejected” because of their assessment results.
The benefit of 360 degree feedback is that it is a two-way street. Employees have a chance to work directly with their immediate supervisor, which will ensure that their voices can be heard.
It’s crucial for leadership teams to create an image of themselves that employees want to look up to and strive to model themselves after.
The leadership teams had a working knowledge of the host countries’ languages, but not always the language of the workers imported from other countries. The company’s attempt to collect employee opinions met resistance and much of the feedback was not very focused.