Larry Cipolla
July 9, 2013

Numerous factors could adversely affect an employee’s performance in the workplace. It is important though for management to be willing to work with team members to get to the root of the issue and then assist them in overcoming the problem.

According to research from Bensinger, Dupont & Associates, a provider of employee assistance programs, 47 percent of employees find that their personal lives sometimes affect their work performance.

Company COO Marie Apke explained to Inc. Magazine that it is especially critical for smaller companies to help employees who are being affected by a crisis. However, it is crucial to find the right balance between being helpful and nosy.

“Say something like, ‘You need to improve on the job, that’s why you’re here. If something in your personal life is affecting you, I recommend you seek assistance,'” Apke said.

Additionally, it’s important to take a compassionate yet fair approach. It is understandable that you want to help your employees, but playing favorites is never a good idea. A kind approach is a good idea, Apke said, but it has to be evenly applied to all employees.

It is very much similar to using 360 feedback in the office. The key is to keep communication channels open and let employees know that you are there to help them, but more importantly, that you want to see them succeed in the workplace. Until all team members are engaged in daily operations, it will be more difficult for a company as a whole to find success.

With CCi Surveys International, a business can create unique 360 surveys and employee opinion surveys, both of which can help a company improve communication and help team members learn how they can become stronger. From there, contributors are more likely to feel motivated and want to be a part of organizational growth.