We want to rely on the information we gather – especially when it comes to experience. There isn’t much to go by except what we read in a resume and answers in the interview. That’s not enough if we don’t really know the person, specifically, their natural motivators.

Introverts can “disappear” if we don’t encourage them to interact and create an environment for them to thrive. It’s not complicated, if you think about it.

An engaged team of employees represents an unquestionable competitive advantage for a company, but such a pursuit is only likely to end successfully if managers properly invest in their employees.

By using the 360 feedback process, companies can deliver constructive feedback to staff members at all levels.

McDonald’s is becoming famous for a less-than-flattering trait – bad employees. How can a company make the necessary changes to keep customers happy while not compromising its overall goals?