Is someone Competent also Confident? It might seem like it – until they’re on the job and they’re asking too many questions. What’s the difference? How can we tell – before they’re hired?

Managers – a vital link between top level decisions and front line performance. How do we know when we need to pay attention to this role?

We’re too subjective when it comes to selecting applicants for a job. Do you have objectivity built into your hiring process?

We need to figure out people management. People are complex, so the right approach will not be simple. But does that mean we have to go with our best guess?

It requires mutual respect to have a good conversation. But how do reach agreement with totally unique perspectives?

Good communication happens when others understand what we mean by what we said. Since others think differently, that can be difficult! What if we figured out how they think?