Organizational Design
Our experts help evaluate your organizational structure to support future business growth.
Organizational Design
When Growth Outpaces Structure
As an organization experiences significant growth and expansion, it is natural for roles within the company to undergo substantial change. Employees frequently take on additional responsibilities to ensure that operations continue to run smoothly and that business objectives are met. This often places considerable pressure on both management and staff, stretching their time, energy, and capabilities as they strive to balance existing duties with new demands. Without careful planning and support, this increased workload can lead to stress, reduced efficiency, and challenges in maintaining overall productivity and team cohesion.
The Organizational Cost of Unscaled Structures
As a result, the benefits of growth are often diminished by the challenges that come with it, including strained workplace relationships, decreased productivity, and negative effects on the bottom line. Many growing organizations operate with an organizational structure that was designed for significantly lower revenue, typically 25-40% less than what the company is currently generating. For example, a company with $150 million in revenue may still have a structure optimized for $80–100 million, creating inefficiencies, overextended employees, and operational bottlenecks that can hinder continued growth if not addressed proactively.
The Consequences of Structural Drift
Without timely and effective intervention, as an organization continues to grow, its existing structure increasingly lags behind operational demands, often leading to multi-year re-organizations. During this period, employees experience significant strain as their roles, responsibilities, accountabilities, and reporting lines are frequently in flux, creating uncertainty, reducing efficiency, and placing additional stress on both staff and management. Over time, these structural misalignments can undermine team cohesion, hinder performance, and impact overall organizational stability.
Plan for Growth
To take a strategic approach to organizational design, it is essential that the structure of the organization aligns with long-term goals and is capable of supporting the size, scope, and complexity anticipated over a 3–5 year growth plan. Many organizations make the mistake of building jobs and designing structures around current employees, rather than anticipating future needs and defining roles with responsibilities that support strategic objectives.
Concord has developed a deep level of expertise in evaluating existing organizational structures and providing actionable recommendations for creating more effective, scalable designs. This includes optimizing reporting lines, refining job roles, and clearly defining responsibilities to ensure that the organization is positioned to operate efficiently, support growth, and maximize employee effectiveness over the long term.
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To begin a discussion about your current & future organization needs, please contact Concord.
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