Concord Consulting Corporation – owners of two proprietary instruments CCI SurveysTM and the Pro.file Performance SystemTM (PRO.FILE) – has adopted the Canadian Standards Association privacy standard for the protection of our clients, employees and instrument users. The CSA Standard is based on the principles established by the OECD (Organization for Economic Co-operation and Development) and adopted by the Government of Canada in 1984. These 10 internationally recognized principles form the core of our privacy code.




Concord Consulting takes responsibility for the appropriate collection, use, and disclosure of all client, employee and instrument user personal information under the administration of a designated member of our staff (consult our office by phone/email).


Identifying Purposes


Personal information will be collected by Concord Consulting for the purposes of providing consultation services to its clients and distribution agents, developing the effectiveness of its assessment technologies, and increasing the effectiveness of its business.




We will collect personal information on the basis of an informed consent for the purposes identified above.


Limiting Collection


Concord will collect personal information solely for the purposes identified above.


Limiting Use, Disclosure, and Retention


Personal information will not be used or disclosed for purposes other than those outlined above except by consent of clients/employees/users or as required by law. This information will be retained as long as necessary for the same purposes.  Personal information will not be shared with any other organizations.




Concord Consulting will maintain accurate, complete, and up-to-date client/employee personal information as necessary to accomplish our identified purposes, and will do the same for personal information related to our instruments as we receive updates from instrument users.



We will ensure the safe-keeping of personal information appropriate to the sensitivity of that information.



Concord Consulting will make readily available to instrument users specific information relating to our privacy policy and practices.


Individual Access

Concord will provide an individual knowledge of the existence, use, and disclosure of their personal information, and grant them access to such information upon request.


Challenging Compliance

We have a process in place by which instrument users may address any questions or concerns regarding the handling of their personal information.


Please note: this policy addresses the responsibilities of Concord Consulting with respect to the protection of personal information. For information on the protection of personal information by the organization which has issued an invitation to use our instruments, please refer to their Privacy Policy.


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