Communication Training
Improve your ability to communicate with people different than you.
Our Training Programs
Training programs designed for Success
One day workshop to help leaders and managers understand their own communication style and how to adjust to work more effectively with others.
Create more productive teams and stronger working relationships by mastering your communication and leadership style.
A one day workshop to teach sales people how to adjust their style to the person they’re selling to.
Boost sales and customer service performance by mastering effective communication skills. Our training helps teams identify customer personality styles, adapt their approach, and communicate clearly.
A one day workshop to helps participants understand their communication style, how it is different from others, and what they can do to improve the effectiveness of their interactions.
Increase your team’s effectiveness by clarifying goals, identifying obstacles, and improving communication.
Enhance your organization’s leadership through self-awareness and effective communication. Concord Consulting’s training helps leaders understand their style, influence team behavior, and address performance gaps. Gain insights into motivations, strengths, and decision-making, enabling leaders to align talent with roles, boost engagement, and drive productivity across departments and teams.
TRAITS is a psychometric assessment tool that helps leaders hire, manage, and grow high-performing teams. By aligning employee personality with role requirements, TRAITS improves performance, reduces turnover, and provides objective insights throughout the employee lifecycle. Identify strengths, predict success, and make smarter staffing, coaching, and promotion decisions.
Concord’s 360 Degree Feedback Tool provides actionable, behavior-based insights from multiple sources, helping employees and leaders identify strengths and areas for growth. Gain quantifiable results, perform gap analyses, and create personalized development plans. Improve performance, guide career development, and drive continuous improvement across all levels of your organization.
Building Alignment Through Better Communication
Does your team struggle with unproductive conflict or tension? Do people work around others rather than working with them? Are people frustrated because they can’t get on the same page?
Ineffective communication habits are a drain on teams and people. It’s frustrating when people can’t seem to get on the same page. You want your team working better together and we can help you do that.
We would like to talk
Contact us if you’d like something customized for your team.
Client Experiences That Speak for Themselves
The quality of the final written documents provided by Concord Consulting was only surpassed by the personal attention and direct coaching on the summary materials shared by DeWayne Fliss. This process, without question, was the most impactful performance review process I have undertaken in my career; you have set a new standard for my expectations.
Without the deep human behavioural analytics that came with Concord’s survey, we would not be as far along in our growth trajectory as we are today. I would certainly recommend Concord Consulting to any company who is motivated to succeed in their growth with ‘right people in the right positions doing the right things right.
Hiring: make better decisions with drastically increased fit and job performance.
Organizational growth: see gaps at different levels and what is needed to fill the gaps.
Long term damages: identify potential “non-fits” faster and move them to a position where they are effective.
Sustainability: help bring the company from Good to Great.
During my three years of utilizing the TRAITS tools it has created a strong platform for an HR professional to identify top talent. The greatest investment we can ever make in our organizations is an investment in our employees. TRAITS is the first step to doing this and preparing for the future as it emerges.
We have been building and growing our business at a fairly rapid pace and our challenges are in the area of management, recruiting, organizational and employee development, and succession planning for the organization. Our team has embraced the program and we use the system daily in planning and managing our business. This tool has added significant value to Strike.
We made the decision to only hire candidates who were a match for our job models based on the TRAITS Assessment results. As a result we saw the turnover rate on new hires greatly improve. This is a dramatic change for us and TRAITS is a big reason why this significant turnover reduction has happened.
TRAITS allows us to identify those that don’t fit our job models early so we don’t spend too much time with those that don’t fit. We’re an aggressively growing auto group and we need certain types of people to help us reach our goals. We save time and bottom line dollars every time we find someone who simply won’t fit into our culture.
In addition to TRAITS we examined several other systems. The reasons for choosing TRAITS were: Internal assessments have consistently put the accuracy of the reports in the 8-10 out of 10 range, the information is relatively brief and to the point as more extensive reporting is not always useful, the visual aspect of the graphs give the profiles additional depth and enable the report to be read quickly.