360 Degree Evaluations

Enhancing competency through feedback

The 360 Degree Feedback Tool helps to identify areas of improvement throughout any organization. Feedback focused on personal development has the ability to create the self-awareness needed to change behaviour. Analyzing the results of this feedback tool helps employees improve performance and build on their strengths.

360 Degree Feedback Tool helps employees answer these questions:

How can I communicate better with others?
What areas are most critical for my action plans?
What are my strengths and areas for improvement?
In what areas have I improved my performance and effectiveness since my last assessment?

Below is a short list of some of our popular surveys:

Leadership Assessment Survey
Individual Contributors
Sales Development Survey
Team Development Profile
Civil Service Leadership

Concord’s database of 360 degree surveys, themes and questions can be easily customized to meet your needs. Please contact us to discuss the unique needs of your organization.

See Building 360 Degree Feedback: the Book for an in depth guide to creating your own 360 feedback assessments.

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Our Development Model

Begin with performance-based feedback

Create Action Plans

Provide Needs Driven Training

Conduct Post-Assessment to quantify results

Building 360 Degree Feedback (Book)

The Benefits of 360˚ Feedback

Increased self-awareness, by understanding how your behavior is perceived by others, and comparing this perception with your own self-assessment of your own work behavior.
To identify priority areas where you might change your behavior in order to improve your work performance and organizational effectiveness.
More focused learning and development activities, and increased individual ownership for self-development.
To identify and build upon the strengths that you are currently exhibiting.

Feedback is essential in facilitating performance improvement. It informs employees of their actions that create problems for others, and what behavioral changes may be necessary to improve working relationships, team synergy, performance outputs and customer service. Received in a positive, open-minded, non-defensive spirit, 360-feedback can play a major role in employee’s personal and professional growth, and job satisfaction. It can serve as a strong spur for personal development and behavior change. 360˚ feedback from peers and direct reports is frequently the only way that senior executives can get feedback on their performance, as there may just not be anybody else to do it. The data gathered from 360˚ feedback throughout the organization can be very useful in providing insight into organization-wide behaviors and competency (or the lack thereof), and what development and other interventions may be necessary to address weaknesses.

The program administered was sensitive to the time constraints of a volunteer Board of Directors, multifaceted and thorough in formula to align consistent messaging from within a nineteen (19) person Board of Directors, and distilled the results of the process into a direct, respectful, and valuable summary tool for any executive leader. The quality of the final written documents provided by Concord Consulting was only surpassed by the personal attention and direct coaching on the summary materials shared by DeWayne Fliss. This process, without question, was the most impactful performance review process I have undertaken in my career; you have set a new standard for my expectations.

Tim Reid, Past CEO | Northlands Coliseum

"Larry, thank you for taking the time to visit with me this morning. It was helpful, informative and thought provoking! This is a great service provided to ICMA membership!"

360 Feedback - ICMA, City Manager | City of Ottawa, Kansas

Without the deep human behavioural analytics that came with Concord’s survey, we would not be as far along in our growth trajectory as we are today. I would certainly recommend Concord Consulting to any company who is motivated to succeed in their growth with “right people in the right positions doing the right things right.”

Isabelle Graveline, President & CEO | Kilmarnock Enterprise

Hiring: make better decisions with drastically increased fit and job performance. Organizational growth: see gaps at different levels and what is needed to fill the gaps. Long term damages: identify potential "non-fits" faster and move them to a position where they are effective .... Sustainability: help bring the company from Good to Great.

Chris Decock, Owner / COO | Hudson's Canadian Tap House

During my three years of utilizing the Pro.file system it has created a strong platform for an HR professional to identify top talent. The greatest investment we can ever make in our organizations is an investment in our employees. The Pro.file system is the first step to doing this and preparing for the future as it emerges.

Adam J. Miller, Global HR Professional | Private Equity

We have been building and growing our business at a fairly rapid pace and our challenges are in the area of management, recruiting, organizational and employee development, and succession planning for the organization. Our team has embraced the program and we use the system daily in planning and managing our business. This tool has added significant value to Strike.

Stephen D. Smith, President & CEO | STRIKE Energy

We made the decision to only hire candidates who were a match for our job models based on the Pro.file People results. As a result we saw the turnover rate on new hires greatly improve. This is a dramatic change for us and the Pro.file system is a big reason why this significant turnover reduction has happened.

Joe Laratta, Corporate Recruiter | S.i. Systems

Pro.file allows us to identify those that don’t fit our job models early so we don't spend too much time with those that don't fit. We’re an aggressively growing auto group and we need certain types of people to help us reach our goals. We save time and bottom line dollars every time we find someone who simply won't fit into our culture.

Jared Priestner, President | Go Auto

In addition to Pro.file we examined several other systems. The reasons for choosing Pro.file were: Internal assessments have consistently put the accuracy of the reports in the 8-10 out of 10 range, the information is relatively brief and to the point as more extensive reporting is not always useful, the visual aspect of the graphs give the profiles additional depth and enable the report to be read quickly.

Michael Scott, Chairman & CEO | Precision Biologic

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Are you interested in the 360˚ Feedback Tool?
Please contact us for more information.