meet Your Full potential

Leverage our 360 multi rater feedback process to identify critical areas of development so you become a more effective leader.

Instant Insight

We help you answer these questions with the 360 Feedback Process by Concord:

  • How can I communicate better with others?
  • What are my strengths and what is getting in my way?
  • What areas are priorities for my action plans?
  • In what areas have I improved my performance and effectiveness since my last assessment?

Assessments for All Roles

Concord's suite of surveys are client-proven for multiple levels within your organization. From Individual Contributors, to Managers, to Executives, each survey measures a unique set of core competencies critical for a given role, position, or purpose.

More than just a Survey

Feedback is critical to help anyone get better. Understanding and interpreting the feedback is what makes this a powerful experience. Our experienced Consultants will make this a memorable event in your development.

Quantifiable Results

Concord's 360 Feedback system converts feedback and personality insight into raw data, allowing you to discover gaps, compare performance over time, and drive iterative changes and improvement cycles with confidence.


How 360 Works

Performance Based Behaviours

Participants receive behaviourally based feedback and in-depth information about their performance and effectiveness from internal or external sources.

Reviewing results is both accessible and convenient with online, and in person, one-on-one reviews available.

Gap Analysis

Our feedback process provides true gap analysis feedback. We compare observable current performance with expected performance — both within and among all rater groups. 

Structured Catalyst For Change

Implementing needed change begins with the individual. 

Our feedback process is structured and easily integrated with your training and development initiatives, helping participants to understand the consequences of their behaviours and establishing motivation for self-improvement and meaningful change. 

Group Profiles

Our process makes it possible to aggregate and compare the data for any group of individuals or demographic you need, further aligning your strategic goals, training efforts, and incentive structures with day-to-day performance of your teams and talent.

Pre-Post Assessments

Growth and improvement is a constant process. 

Our process allows you to measure progress over time, building a solid foundation for iterative improvement. Pre-post assessments provide an effective means of monitoring growth for individuals or teams. 

The Development Model

1. Begin with performance-based feedback

2. Create action plans

3. Provide needs-driven training

4. Conduct post-assessment to quantify results

companies that have benefited from 360 include:

"I have been reading the report this afternoon and I can see the major value with the survey, as it gives real information on areas I'm doing well and things to review. I appreciate your help and I enjoyed working with you to maximize the benefit of my survey results."
Jeffery Jenkins
Deputy City Manager
"The quality of the final written documents provided by Concord was only surpassed by the personal attention and direct coaching on the summary materials. This process without question was the most impactful performance review process I have undertaken in my career, you have set a new standard for my expectations."
Tim Reid
President & CEO

improve your performance today