TRAITS Certification Training | Concord Consulting

TRAITS Certification

Get the Most Out of Our TRAITS Tools

Training for Hiring Managers & HR

The TRAITS Certification is a two day training session that shows organizations how they can effectively integrate the TRAITS tools

Behavioural Interview Training Sessions

Participants will learn how to identify and measure personality characteristics required for optimal performance in any position, with the TRAITS tools.

Participants of this training session will receive a comprehensive manual as an ongoing reference for the TRAITS tools. Our training sessions have helped many managers, entrepreneurs, and HR professionals improve their hiring process and decrease staff turnover.

TRAITS TRAINING

Gain the skills to:

Our Training Programs

Training programs designed for Success

EFFECTIVE COMMUNICATION FOR LEADERS & MANAGERS

One day workshop to help leaders and managers understand their own communication style and how to adjust to work more effectively with others.

Create more productive teams and stronger working relationships by mastering your communication and leadership style.

COMMUNICATION SKILLS FOR SALES & CUSTOMER SERVICE

A one day workshop to teach sales people how to adjust their style to the person they’re selling to.

Boost sales and customer service performance by mastering effective communication skills. Our training helps teams identify customer personality styles, adapt their approach, and communicate clearly.

INCREASING TEAM EFFECTIVENESS

A one day workshop to helps participants understand their communication style, how it is different from others, and what they can do to improve the effectiveness of their interactions.

Increase your team’s effectiveness by clarifying goals, identifying obstacles, and improving communication.

LEADERSHIP DEVELOPMENT

Enhance your organization’s leadership through self-awareness and effective communication. Concord Consulting’s training helps leaders understand their style, influence team behavior, and address performance gaps. Gain insights into motivations, strengths, and decision-making, enabling leaders to align talent with roles, boost engagement, and drive productivity across departments and teams.

TRAITS CERTIFICATION

TRAITS is a psychometric assessment tool that helps leaders hire, manage, and grow high-performing teams. By aligning employee personality with role requirements, TRAITS improves performance, reduces turnover, and provides objective insights throughout the employee lifecycle. Identify strengths, predict success, and make smarter staffing, coaching, and promotion decisions.

360° FEEDBACK TRAINING

Concord’s 360 Degree Feedback Tool provides actionable, behavior-based insights from multiple sources, helping employees and leaders identify strengths and areas for growth. Gain quantifiable results, perform gap analyses, and create personalized development plans. Improve performance, guide career development, and drive continuous improvement across all levels of your organization.

See What Our Clients Are Saying

Hear about the demonstrable ROI in using Concord's personality instrument.

Daryl Johnson describes various ways Concord assessment tools can be used in organizations.

Testimonials

Client Experiences That Speak for Themselves

I believe this tool needs to be a part of every leadership team’s tool kit to see their strengths and fill in their gaps. It’s a critical piece of the recruitment process and is a major component of building a successful organization.

Bruce Lazenby

former president & ceo at invest ottawa

Our team has embraced TRAITS and we use the system daily in planning and managing our business. This tool has added significant value to Strike. The two-day session was time well spent and provided tremendous insight into our personnel strategy as we deal with the challenges of the future.

Stephen Smith

President & CEO at Strike Energy Services

Last night I reflected on the last two days and how valuable, intense and comprehensive the training was. TRAITS is so much more valuable than I ever imagined and I’m extremely excited about using it in our organization.

Jennifer Mills

COO at Precision Biologic Inc.